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FAQ

What’s in each My Reward Box?
In each box, you’ll receive 5 - 6 items (3 - 4 items for mini box) to celebrate your hard work. You will discover makeup, jewelry, bath and beauty essentials, home goods, delicacies and much more. Our aim with each box is to curate a selection of products that are fun, meaningful and inspiring — which encourage you to recognize your achievements, to be your best self, and reward yourself.



When will I receive My Reward Boxes?
Your monthly My Reward Box will ship around the 20th of each month. Your first box will ship within 2 business days of your order.



Where do you ship?
We ship to U.S., Canada, UK, and Australia. Shipping to U.S. is $4.99, to Canada is $15.99, to UK/Australia is $23.99.



How does billing work?
For renewing subscriptions, you will be re-billed on the 30th of each month (or the end of subscription cycle). For non-renewing subscription or one-time box, there won't be any recharge.



How can I cancel my subscription?
You can cancel your subscription anytime by emailing us the request at [email protected] or doing it yourself by signing into your account.  If you'd like to skip a month, just sign into your account above, click "Edit" under "Your Subscription(s)", and choose "Skip Next Renewal". Please note that cancelling your subscription means that you won't be billed again, but will still receive any boxes that you have already paid for.



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